Values

Values are our unstinted commitment to our stakeholders. Trust, integrity and transparency imbibed in our conduct, the following values govern our behaviour:

Innovation:

We believe that Innovation is the introduction of new ideas, goods, services, and practices. It's not just about new technology. It's about new ways of doing things: new methods, new processes, and new ways of connecting the dots. There are opportunities for innovation in everything we do: in customer service, in sales, in business development, in operations, in product development. In all of these, innovation is welcome. Innovation is included here as a core value not simply because innovation can produce economic reward, though it can. Innovation is, for us, a core value because there is something about innovation that quickens the heart, makes things better, that's good for the organization.

We believe that innovation is intrinsically valuable, and that's why it's here as a core value.

Respect:

Respect is one of the core values at our company as it should be in every workplace. We become so familiar with words that we use every day, that we believe that we know implicitly what they mean.

We treat people, vendors, customers and society with courtesy, politeness and kindness. We encourage employee to express opinions and ideas to change or improve work. We treat people the same no matter their race, religion, gender, size, age, or country of origin. Implement policies and procedures consistently so people feel that they are treated fairly and equally.

We include all employees in meetings, discussions, training, and events. While not every person can participate in every activity, do not marginalize, exclude or leave any one person out. We praise much more frequently than we criticize. We encourage praise and recognition from employee to employee as well as from the supervisor.

The golden rule does apply at work, "treat others as you wish to be treated."

Agility:

Our success in globally competitive markets demands agility-a capacity for rapid change and flexibility. Our businesses are more rapid, flexible, customized responses and speed in delivering results.

We face ever-shorter cycles for the introduction of new/improved products and services, as well as for faster and more flexible responses to customers. Our major improvements in response times often require simplification of work units and processes or the ability for rapid changeover from one process to another. Our major success factor in meeting competitive challenges are the design-to-introduction (product or service initiation) or innovation cycle time. To meet the demands of rapidly changing global markets, organizations need to carry out stage-to-stage integration of activities from research or concept to commercialization.

All aspects of time performance now are more critical, and cycle time has become a key process measure. Other important benefits can be derived from this focus on time; time improvements often drive simultaneous improvements in our organization, quality, cost, and productivity.

Excellence:

We believes that our management, employees and customers should have high aspirations and strive for excellence in all endeavors, which will result in organizational, professional, and personal improvement.

Our people committed to excellence recognize that they will continually pursue excellence. This requires the ability to articulate where we want to be; the ability to assess and evaluate current performance and identify opportunities for improvement; and the ability to close the gap between current and desired performance. Our people committed to excellence seek to clearly articulate their vision, honestly appraise their current performance, and develop a capacity for change.